Refund policy

Exchange Policy

At ToyBlix, we want you to be happy with your purchase.

We offer exchange only. Refunds are not available.

Exchange is accepted only in the following cases:
• The product received is damaged or defective.
• The wrong product has been delivered.
• The product received is different from the product ordered.

Exchange requests must be raised within 48 hours of delivery.

To request an exchange, please contact us with your Order ID and clear photos/videos of the product and packaging.

The product must be unused, in its original condition, and with all original packaging and tags intact.

Products damaged due to misuse, improper handling, or normal wear and tear will not be eligible for exchange.

Once the returned product is received and inspected, we will process the exchange with the same or an equivalent product, subject to availability.

Shipping charges for exchange may apply depending on the reason for the exchange.

For exchange assistance, please contact ToyBlix customer support.