Privacy Policy

Last Updated: May 2026

At ToyBlix, we take your privacy and your family's privacy very seriously. This policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Information We Collect

When you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."

2. Children's Privacy

Our website is designed for parents and adults. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing invoices). Additionally, we use this info to communicate with you and screen our orders for potential risk or fraud.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. WhatsApp Video Call Packing Verification

To provide a transparent and trustworthy shopping experience, we also offer WhatsApp Video Call Packing Verification for selected orders. Before dispatching your order, our team may connect with you through a WhatsApp video call to show the product live during the packing process.

During the video call, customers can verify the product, quantity, color, design, and packaging condition before shipment. This process helps ensure accuracy, builds customer trust, and reduces the chances of incorrect or damaged deliveries.

Please make sure the provided WhatsApp number is active and reachable at the time of order processing. If the customer is unavailable, the order may be packed and dispatched without video verification to avoid delivery delays.